Open the Settings app and tap Accounts.The work account is removed from the device. Open the Google Apps Device Policy app.On the device, the user takes the following steps: Your organization's management privilege is Device admin They're prompted to set up Android Device Policy. On the device, the user removes their work profile and then adds their work account again. Your organization's management privilege is Profile owner Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead. The transition process depends on how the device is set up: Users can troubleshoot some issues with their managed Android devices:įix common Android device management issues Issueįirst, make sure that Android Sync is turned on for the device: If you use advanced device management, users need to install the Android Device Policy app so you can enforce security policies on the device. Compare your editionĪs a Google Workspace or Cloud Identity administrator, you can manage users' Android devices that your organization manages. Supported editions for this feature: Frontline Starter and Frontline Standard Business Starter, Business Standard, and Business Plus Enterprise Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus Essentials, Enterprise Essentials, and Enterprise Essentials Plus G Suite Basic and G Suite Business Cloud Identity Free and Cloud Identity Premium.
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